Handling Sales Objections
The foundation that a new sales person must master is handling sales objections. Why? Because if the sales person do not know how to handle an objection or even a question form a customer, the customer will feel that the sales person is not confidence or good enough to answer the question.
The good news is that sales objections can be learn. By practicing daily on the objections. There is a format of handling an objection. First you acknowledge the objection or question form the customer, then you ask a question why.
For example:
Customer – The product that you are offering is beyond my budget.
Sales Person – Thank you for informing me, would you mind telling me why you think/ feel that is beyond your budget?
By doing this daily, you will see that you will be able to handle difficult objections.
Three things you need to do in order to great at this, first – to record every new objection you hear form a customer. Second – think of how to answer the objection. Third – To practice daily for 15 minutes at least.
You may be asking, how can I practice sales objection when I am doing it on my own? By getting a partner to go through the objection with you.
Another recommendation is to invest in Blair Singer’s Sales Dog Training School Kit. This is where I learn how to handle sales objections. Blair teaches me that you need to time yourself in replying and if you stutter, hesitate, fumble, laugh or flinch, you go back to the sales objection again.
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